Hospitality

Solve Turnover and Service Gaps in Hospitality

MobieTrain supports hospitality brands with training that empowers teams, improves service quality, and strengthens retention to meet today’s guest expectations.

DAILY CHALLENGES

Inconsistent service, high turnover and little time to train your team

In hotels and restaurants, front-line teams face constant change, high pressure, rising guest expectations, and little time to train. From the front desk to the kitchen, service quality often depends on short-term staff with limited support.

Without the right tools, expectations rise while retention, compliance, and consistency fall, impacting your operations and your guest experience.

WHY MOBIETRAIN

Train, support, and engage your hospitality teams daily with MobieTrain

MobieTrain brings structure, consistency, and engagement to your frontline training. Deliver key knowledge in minutes, coach and connect your staff wherever they are, and make operations fast and effective.

It’s all digital, all measurable, and all built around how hospitality teams work, on the floor, not in the classroom. All from day one.

Take a 5-minute Tour

Empowered teams. Exceptional service.

Support your hospitality staff with tools to boost service quality, ensure compliance, and improve daily operations.

Microlearning
Gamification
AI Assistant
Coaching Tool
Internal Chat
Newsfeed & Polls
Dashboard & Insights
AI Content Tool

Microlearning

Train fast, without disruption. Help restaurant and hotel staff absorb job-critical information in minutes, from hygiene protocols to upselling tips.

Perfect for seasonal workers and new hires who need to learn on the go.

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3.5h

weekly training time saved

25%

faster task execution

€18K

yearly savings onboarding cost

Gamification

Increase training impact with fun challenges, badges, and milestones.

Boost team engagement, reduce mistakes, and reinforce knowledge without adding pressure to already fast-paced, high-turnover environments.

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+21%

training completion rate increase

+17%

higher employee engagement

32%

daily drop in repeat mistakes

AI Assistant

Use the AI assistant, MobieTrain, and give your hospitality staff instant, reliable answers to operational questions like “where’s the fire exit plan?”.

They can act fast, stay compliant, improve customer service, and avoid mistakes on the floor.

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68%

faster access to procedures

weekly time saved per team lead

-45%

fewer errors during daily tasks

Coaching Tool

Support managers with tools to coach and give real-time feedback.

Promote consistency, service quality, and team confidence with regular check-ins and one-to-one follow-up.

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18%

daily productivity increase

30%

drop in escalated complaints

+1.2

guest satisfaction score increase

Internal Chat

Make shift communication easy and instant.

Use real-time chat and groups to manage changes, answer quick questions, share updates, and keep teams aligned, without chasing people on WhatsApp.

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12h

monthly saved coordinating shifts

+32%

faster response to operational needs

21%

drop in miscommunication errors

Newsfeed & Polls

Share updates, polls, daily tips, new openings, hiring, brand news or service wins across locations without clutter.

Keep your restaurant and hotel informed and engaged, even during peak season.

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42%

faster internal communications

+26%

stronger sense of team culture

22%

increase in staff awareness of policies

Dashboard & Insights

Spot knowledge gaps, track compliance, and allocate tasks more effectively with real-time data on hospitality team readiness and performance across locations.

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22%

more efficient team allocation

2.7x

faster team problem detection

+25%

training impact visibility

AI Content Tool

Turn PDFs, manuals, or guidelines into full training tracks in minutes.

Save hours of manual work and ensure your hospitality team delivers consistent, high-quality service. Every season, every shift.

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from PDF to training content

12h

weekly time saved on content creation

30%

faster onboarding with branded tracks

Take a 5-mins Tour

350€

Monthly savings per new hire. Cut onboarding costs in half by reducing classroom hours and trainer time.

2.5 hours

Saved weekly per employee by replacing in-person briefings with short mobile training.

Save time, reduce turnover, and make every guest interaction better with training that fits your team’s reality.

32%

Drop in task errors after implementing MobieTrain’s performance support and reminders.

guest-experience-staff-training-hotel-mobietrain

Ready-made tracks

Our Content Academy gives you access to pre-built and custom learning tracks for hospitality, soft skills, IT and more, so you can act faster, without starting from scratch.

Hospitality

Welcome

Hospitality

Etiquette

Hospitality

HACCP

guest-experience-hotel-training-platform-mobietrain

Soft Skills

Healthy Workplace

Soft Skills

Diversity & Inclusion

General

First Aid Kits

Content Academy

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Real impact for hospitality

Boost service and retention in hospitality. MobieTrain helps you improve service quality, retain talent, and run smoother operations. Every day.

Guest Experience

Hospitality staff deliver better, more consistent service across every touchpoint.

restaurant-staff-performance-platform-mobietrain

Employee Retention

Training creates a sense of value, progression, purpose, and belonging.

Smooth Operations

Better-trained teams lead to smoother shifts, faster execution, and fewer issues.

real-estate-agent-training-platform-mobietrain

Sales Performance

Upskill your staff to upsell, cross-sell, and increase the average ticket size.

Compliance & Safety

Standardise SOPs and reduce operational risks through consistent, accessible training.

Talent Attraction

Promote a strong learning culture and attract top seasonal and long-term talent.

Success stories from hospitality experts like you

Training that Creates a 5-star Guest Experience

86% of active employees

+8h of trainings available

Read the story

"At Grand Hotel Huis ter Duin, great service starts with skilled, engaged and well-prepared staff. MobieTrain's platform helps us train our teams in a flexible, accessible way, supporting both their growth and our high standards of luxury hospitality".

Stephan Stokkermans

Managing Director

Boosting Frontline Team Performance in Hospitality

+25 engagement rate

98% of active employees

Read the story

“At Grom, continuous training is key to growing talent and keeping our teams sharp. MobieTrain's platform makes learning easy and accessible, helping staff stay updated and deliver an excellent customer experience every day".

Mariangela Rubino

Training & Engagement

Innovative Learning That Drives Daily Performance

78%of active employees

300licenses activated

Read the story

"MobieTrain is the most innovative training project we’ve launched, supporting onboarding, daily operations, and reinforcing our company culture. What makes it stand out is its engaging, intuitive experience, inspired by the platforms we use every day. Training has never felt this exciting or interactive".

Vincenzo Ferrieri

CEO

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See how MobieTrain transforms hospitality teams into top performers

Discover how MobieTrain improves guest experience, engagement and staff retention.

Lower turnover with better onboarding and support
Drive more sales with trained teams
Delight guests through consistent, quality service

Trusted by companies of all size.

Hospitality brands’ top questions

Got questions? Here’s what most hospitality brands ask before starting.

How long to set up the platform?

MobieTrain can be fully set up in 3–4 weeks. Our team handles onboarding and integration so you can start training staff without slowing down service or disrupting day-to-day operations.

Is the ROI worth the onboarding cost?

Yes. Hospitality clients report up to 30% faster onboarding and 20% lower staff turnover within 6 months, meaning your investment pays off quickly through better retention, smoother service, and happier guests.

Do I need to create the content?

No. Use our hospitality-ready training tracks or customise with AI support. 60% of our clients launch using pre-built content, saving hours while maintaining brand consistency and operational excellence across properties.

What resources do I need internally?

Minimal. One project owner is enough to get started. With our expert guidance, even lean teams can scale MobieTrain successfully across locations, requiring no extra FTEs or tech teams.