Home | Industries | Retail

Turn your Frontline Employees into Brand Ambassadors

In just 5 Minutes a Day

5 Minutes a day. That’s all it takes to build knowledge and boost performance. Empower your retail team and and make sure they remember to do the things that matter most. Day after day.

Mobile Microlearning has the mobile-first approach, meaning: it’s flexible, not attached to locations.

The Importance of Mobile Microlearning

With our mobile-first, microlearning platform we help you to easily create your own learning paths in your own branding to train your retail teams in a motivating and effective way to boost their performance and productivity.

The Results of Mobile Microlearning

  • 4x more engagement
  • 50% more retention than traditional training methods
  • Safer learning, social distances respected
  • One single place: traning assets & communication

Sei in buona compagnia

Scelto da organizzazioni di grandi e medie dimensioni
in tutti i settori

An overview of our Expert Courses specifically focused on Retail

  • Onboarding/preboarding track for new employees with history, mission, values, etc.
  • Role of the SM/SA
  • Basic selling skills
  • Advanced selling skills
  • Closing the sale
  • Upselling and cross-selling
  • Customer data and feedback collection
  • Loyalty programs: the why and the how
  • Customer service
  • Creating and experience in-store
  • Storytelling
  • Styling training: advising based on personal features and style
  • Putting yourself in the shoes of a customer
  • Role of the SM/SA in marketing
  • Running sales events
  • Handling difficult customers
  • Handling theft (prevention)
  • Refunds & returns process
  • Recruiting, hiring and onboarding
  • Sales and performance management
  • Time management
  • KPIs
  • Leadership development
  • Giving feedback

How Decathlon uses Mobietrain

  • Product Features
  • Visual Merchandising
  • Safety and Security
  • Operational Processes

The Benefits for Decathlon

  • Faster knowledge transfer, more relevant content and so more engaged employees
  • 93% adoption rate
  • 81% completion rate.

How Vans uses MobieTrain

  • Onboarding
  • Product Training
  • Sales and Servicing
  • Coaching

The Benefits for Vans

  • Share a consistent brand and product message through their +1,000 store assistants in the EU
  • +90% adoption rate
  • ~85% completion rate

How Timberland uses MobieTrain

  • Marketing Campaign
  • Customer Service
  • New Store Concept
  • Onboarding

The Benefits for Timberland

  • More impactful marketing campaigns as they are now supported by frontline employees
  • 6,750 learning moments done in the first 1.5 month.

How Diesel uses MobieTrain

  • Omnichannel Strategy
  • Omnichannel Operations
  • Onboarding
  • Product Knowledge

The Benefits for Diesel

  • Frontline employees are globally trained about new processes, systems & tools in an effective, scalable way.

Experience the power of MobieTrain in action

What will you learn?

  • Discuss your Business and L&D-Challenges
  • Share our Success Stories and Best Practices
  • Guide you through the MobieTrain Platform