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FAQ

• How does MobieTrain enhance customer experiences?

  MobieTrain is an innovative platform that empowers customer-facing teams to enhance their skills and knowledge through targeted training and easy-to-access information.

  By utilising a mobile-first approach, MobieTrain enables teams to learn on-the-go, making training more effective and engaging.

  With MobieTrain, businesses can ensure that their customer-facing employees have the tools and knowledge they need to consistently deliver top-notch customer experiences, resulting in increased customer satisfaction and loyalty.

• In how many countries and languages is MobieTrain available?

  Our platform is available in 30 countries and supports training in 35 languages, providing you with unparalleled accessibility and quality. Join our community today and take the first step towards your personal and professional development.

• Can you list some clients who trust MobieTrain?

  MobieTrain is a trusted partner for renowned brands and SMEs across various sectors.

  Our clients include The North Face, VANS, Timberland, Proximus, Pizzium, Bun Burgers and Poule & Poulette. They rely on our innovative employee enablement app to provide engaging and practical training for their teams, resulting in improved performance and business outcomes.

• What business impact has MobieTrain demonstrated with its platform?

  MobieTrain’s platform has been shown to significantly impact businesses.

  According to the data, the platform can increase customer satisfaction by 10%, boost revenue by 15%, and improve employee retention by 30%. In addition, it helps to reduce onboarding time by 50% and operational errors by 30%.

  These statistics indicate that the platform is an effective tool for improving overall business performance.

• What are the three key activities that MobieTrain enables for teams?

  MobieTrain focuses on three crucial activities that help teams improve their performance and productivity.

  Firstly, it educates the employees about the company’s strategic goals, giving them a clear understanding of what they need to achieve.

  Secondly, it enables them to apply this knowledge in their work, ensuring they work together efficiently and effectively. Finally, it helps to create a sense of engagement among team members by connecting them with the company and each other.

  This leads to better collaboration, increased motivation, and improved results.

• What is SCORM and how does MobieTrain utilize it?

  SCORM, or Sharable Content Object Reference Model, is a set of technical standards crucial for e-learning software products. In MobieTrain, we integrate a SCORM player, enabling seamless interoperability between different Learning Management Systems (LMS) and content creation tools. This integration streamlines the management and delivery of online training, making it easier for organisations to create, share, and administer training content across various platforms.

• How can I maximise the coaching tool in MobieTrain to enhance performance?

  How can I maximize the coaching tool in MobieTrain to enhance performance? Answer: With MobieTrain’s coaching tool, you can seamlessly integrate learning and coaching. Monitor your team’s behavior changes over time, schedule coaching sessions, discuss goals, provide feedback, and collaborate on action plans for improvement. Consistent use of the coaching tool facilitates performance enhancement and aids in achieving organisational objectives.