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MOBIETALKS

From insights to action: real stories, real strategies

MobieTalks brings together professionals and companies to share their best practices and fresh thinking around one key mission: empowering frontline teams. Register now.
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ABOUT MOBIETALKS

Join the conversation shaping the future of frontline work

Every MobieTalks episode brings together bold voices from the field to share practical strategies, fresh insights, and real stories that are shaping the future of frontline work.

MobieTalks is where frontline challenges meet forward-thinking solutions. From onboarding and retention to digital adoption, we explore what drives performance and what’s next.

 

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PREVIOUS EPISODES

What keeps guests coming back? It’s not just the view

In this MobieTalks episode, Stephan Stokkermans, Managing Director of Grand Hotel Huis ter Duin, and Guy Van Neck, CEO of MobieTrain, tackle a key question:

How can hospitality teams deliver standout service when most feel undervalued?

Discover how digital training helps boost engagement, strengthen teams, and turn guests into loyal returners.

Watch the video

Meet the real voices behind the insights

Our speakers are leaders, change-makers, and frontline experts who share real stories and practical strategies. Want to join them?

Luxury

Stephan Stokkermans

Managing Director

Stephan Stokkermans, Managing Director of Grand Hotel Huis ter Duin, joined us for an eye-opening session: “What Luxury Brands Are Overlooking in Guest Experience”.

Together, we explored how investing in team training directly impacts service quality, guest satisfaction, and long-term brand value.

 

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Hotels

Vincent Vermeulen

Founder and International Speaker

Vincent Vermeulen, international speaker and founder of the School for Butlers & Hospitality, joined us for the webinar “How L’Oréal and Van Der Valk Hotels Create a Top Customer Experience”.

He shared powerful insights on how hospitality training and mindset can elevate every customer interaction in any industry.

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Retail

Frank Rombouts

Managing Director

Frank Rombouts, Managing Director at Royal Crown, joined us for “Breaking Barriers: Microlearning for Engagement and Innovation”.

He shared how forward-thinking leaders are using training to boost engagement, drive innovation, and unlock real frontline impact.

 

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Telco

Kevin Leemans

Digital Learning Guru

Kevin Leemans, Digital Guru at Proximus, joined us for the session “Driving Team Success Through Blended Learning: The Proximus Case Study”.

He shared how a blended and digital training approach is helping Proximus empower its teams and drive real, measurable impact.

Watch the episode
Retail

Tjeerd den Boer

Founder & Partner

Tjeerd den Boer, Founder and Partner at Business Impact, joined us for the session “Unlocking the Full Potential of Your People in Hospitality”.

He shared practical strategies on how to develop stronger teams and drive real performance in a high-pressure, service-driven industry.

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Retail

Lene Bosman

Project Manager

Lene Bosman, Project Manager at Dampshop, joined us for the webinar “Training Challenges in Times of Growth: How Dampshop Standardised Training”.

She shared how Dampshop tackled rapid expansion by building a scalable, standardised training approach to keep teams aligned and performing at their best.

 

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F&B

Luca Sessa

Journalist and Food Expert

Luca Sessa, journalist and food retail expert, joined us for the webinar “Tackling Staff Shortages in Food Service: Strategies for Success”.

Luca shared valuable insights on how the sector can overcome today’s staffing challenges with smarter training, better retention, and a people-first mindset.

 

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Catch up on the latest MobieTalks

From hospitality to retail, our recent episodes explore real stories, smart strategies, and practical tips.
Guest Experience
This episode Guest:
Grand Hotel Huis ter Duin
Blended Learning
This episode Guest:
Proximus
Generation Z
This episode Guest:
Sodexo Italia
Mistery Shopping
This episode Guest:
SecretView
Watch all the episodes