Meet Mobie: Your AI-Powered Sidekick for 24/7 Team Support

by MobieTrain
date
25/06/2025
5 minutes

Mobie is MobieTrain’s AI-powered assistant designed to provide instant, 24/7 support to your frontline or sales teams. By turning your existing documents into searchable knowledge, Mobie helps employees get the answers they need, fast, without interrupting managers or colleagues. It’s simple, scalable, and seamlessly integrated into your training experience. Empower your teams with real-time, on-the-job support, anytime, anywhere.

Frontline employees lose up to 1.8 hours per day searching for information¹, and 70% of training is forgotten within 24 hours if not reinforced². Mobie, our AI Assistant, gives instant answers from your own documentation, reducing time wasted and boosting knowledge retention. It supports consistent service across teams and frees up managers from repetitive questions. The result? Faster actions, more confident employees, and better performance, all from a chatbot that’s available 24/7.

 

 

Enter Mobie: MobieTrain’s AI-powered Assistant

It lives right inside the MobieTrain employee platform, always available and ready to support your team with instant answers based on your brand’s existing knowledge. No need to rewrite or reformat content. Just upload your material, policies, product manuals, onboarding documents, or service guidelines, and Mobie takes care of the rest.

What Is Mobie & Why Does It Matter?

Mobie is your new digital teammate. An AI chatbot designed to sit within your existing MobieTrain app, Mobie allows employees to simply ask questions in natural language and instantly get clear, accurate answers drawn from your company’s documentation.

You can upload PDFs, brochures, guidelines, or knowledge articles. Mobie understands the content and makes it searchable through conversation. That means no more endless scrolling or calling someone to ask, “Where do I find this again?”

Instead of turning documentation into traditional learning content, Mobie offers a faster, lighter way to make essential knowledge available at scale, whether you’re onboarding new hires or supporting long-time staff with policy refreshers or product updates.

And the best part? It’s available 24/7. No manager time required. No colleague interruptions. Just seamless support, whenever and wherever your team needs it.

The Benefits of Giving Your Team an Always-On AI Assistant

Mobie isn’t just smart tech, it’s a practical solution to a very real problem. Here’s what makes it so powerful:

  • Real-Time Support on the Job. Mobie works the moment your team needs it most — in the middle of a customer conversation, on the shop floor, or right before a client pitch. No delays. No searching.
  • Leverage Existing Knowledge. There’s no need to reinvent the wheel. Mobie works with the content you already have: presentations, policies, brand guides, even technical specs. Upload and go.
  • Simple, Human Interaction. Your team doesn’t need to learn how to “use” Mobie. They just ask a question, like they would with a colleague, and Mobie responds naturally, using the knowledge you’ve provided.
  • Reduce Manager Workload. Mobie cuts down on repetitive questions and information bottlenecks. That means managers can focus on coaching and leadership, not acting as the go-to encyclopedia.
  • Support at Scale. Whether you’ve got 10 people or 10,000, Mobie delivers consistent answers, everywhere. Perfect for multi-location businesses, distributed teams, or seasonal staff onboarding.
  • Secure & Private. Your uploaded knowledge is safe, and Mobie only accesses the content you give it. It doesn’t browse the web or hallucinate answers. It just works, clearly and reliably.

mobie ai assistant frontline workers

Why MobieTrain?

At MobieTrain, we believe learning should be embedded in the flow of work, not separate from it. Mobie is a natural extension of this vision. It bridges the gap between training and action, helping your teams feel confident, supported, and ready to perform without leaving their workspace.

And because it’s integrated into the MobieTrain employee platform, Mobie complements your learning journeys, micro-content, and gamified experiences. Use it as a companion tool during onboarding, a just-in-time reference for field teams, or a way to share product updates without creating full learning modules.

Think of it as Google, but for your own company knowledge, and much more accurate.

Ready to Give Mobie a Go?

Mobie is available now, but needs to be activated by your Customer Success Manager. Want to test it first? No problem. We’ll help you try it with a limited team or set of documents so you can see its impact first-hand.

Want to learn more about how it works? Click here to discover Mobie in action.

Say goodbye to “Where do I find that?” and hello to confident, self-sufficient teams.

Mobie: Because your team deserves support that never sleeps.

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