Create happy Employees and so: happy Customers.
The Challenge of Training in the Hospitality Sector
Excellent customer care from check-in to check-out: today’s travellers are looking for warmth in the welcome and comfort in the facilities. With high staff turnover and often complex behind-the-scenes logistics, good hospitality becomes a juggling act of customer service skills and organisational savvy.
In walks MobieTrain. Our mobile-first training platform allows you to provide continuous training, to all employees, and match it to their exact level of expertise. It can be used on-the-go, whether they are behind the front desk or working in the kitchen.
Actually, you can quickly add new content to match the learning needs of the person or the moment; from a personalised learning path for newbies to a crash course in dealing with new health & safety protocols for the whole team. Doing so will be faster (50% faster!) and more effective (up to 6 x more effective!) than with a traditional e-learning or face-to-face training alone.
Some of our Customers in the Hospitality Sector
C-GroupC-Group Hospitality is ‘service’ in all its forms and they like to give the best service possible! This well-known Belgian company will use our mobile training platform to train their 1,000+ employees in an exciting and effective way. They are onboarding their newest employees in the field of hospitality.
Poule & PouletteThe restaurant chain Poule & Poulette started using MobieTrain during the lockdown. Our platform is the perfect way to train and thus also prepare their employees for every circumstance.
Stay TunedAlmost every month we have the honour of adding new organisations to our microlearning family. Check this page regularly or subscribe to the newsletter to stay up-to-date.
The results held by our Hospitality Customers