Decathlon had an existing e-learning platform in place, but faced a great challenge in leveraging this learning content to train, engage and motivate their employees worldwide. Their key challenges were the length of the current e-learning, the lack of time of their employees, and the fact that all of the learning content was created by their HQ, which didn’t provide the flexibility for other countries to personalise their content for employees in other locations.

Results and Benefits

• Speed of Knowledge: Improving the speed of the knowledge transfer: 40 new learning paths were created in just two months
• More Engagement: Better engaged employees & higher employee satisfaction: observed improvements in employee satisfaction and customer service.
• Relevant and Personalised Content: Creating more relevant, localised & personalised content: putting employees at the heart of their training.

Bruno Pinto Coelho – Training Leader at Decathlon